The Benefits of Crisis Intervention Team (CIT) Programs in Mental Health
The Benefits of Crisis Intervention Team (CIT) Programs in Mental Health
In a world where mental health challenges are increasingly prevalent, understanding and responding to mental health crises with compassion and effectiveness is more important than ever. One transformative approach that’s making a real difference across communities is the Crisis Intervention Team (CIT) program.
What is a CIT Program?
The Crisis Intervention Team (CIT) program is a collaborative, community-based model that brings together law enforcement, mental health professionals, advocates, and individuals with lived experience to improve responses to people in crisis. Originally developed in Memphis, Tennessee in 1988, the CIT model has since expanded nationwide — helping to build safer interactions between police and those experiencing a mental health emergency.
Key Benefits of CIT Programs
1. De-escalation and Safety
CIT-trained officers are equipped with the tools and techniques needed to safely de-escalate situations involving individuals in a mental health crisis. Instead of using force, officers learn to use empathy, active listening, and calming strategies — reducing the risk of injury or tragic outcomes.
2. Reduced Arrests and Jail Time
Many individuals with mental health conditions end up in jail for behaviors that stem from their condition rather than criminal intent. CIT programs focus on diverting individuals to appropriate mental health services instead of jail, reducing the cycle of incarceration and promoting long-term recovery.
3. Stronger Community Relationships
By fostering partnerships between law enforcement, local mental health providers, hospitals, advocacy groups, and community members, CIT programs help build trust. Communities feel more supported when they know their loved ones will be met with compassion during a crisis.
4. Faster Access to Mental Health Services
CIT officers are trained to identify when someone needs mental health support and to connect them with the right services — often directly transporting them to treatment facilities instead of jail. This faster response can be lifesaving during acute episodes.
5. Support for Families and Caregivers
Families navigating mental health crises often feel overwhelmed and helpless. CIT programs educate and engage families as part of the support network, giving them resources and reassurance that they are not alone.
6. Empowering Officers with Knowledge and Empathy
CIT training doesn’t just improve crisis response — it transforms the perspective of law enforcement. Officers gain a deeper understanding of mental health challenges, learn about stigma, and become advocates for compassionate care within the system.
Why CIT Matters
As someone who is passionate about mental health advocacy, I believe CIT programs are a vital bridge between law enforcement and the mental health community. By prioritizing training, collaboration, and humanity, CIT models save lives, protect rights, and promote dignity.
Mental health crises should never be treated as criminal matters — they are health emergencies that require the right kind of care. The continued growth and support of CIT programs are crucial steps toward a more just, understanding, and responsive society.
If you're interested in learning more about how CIT programs are working in your area — or how to advocate for one — consider reaching out to local law enforcement or mental health organizations. Together, we can help ensure that every person in crisis is met with compassion, not cuffs.
https://www.nami.org/advocacy/crisis-intervention/crisis-intervention-team-cit-programs/
